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Disability Access

 

Arundel Surgery is a Disability Confident Commited organisation that plays a leading role in changing attitudes for the better. We are changing behaviour and cultures in our own communities and inclusive recruitment practices.

Our building has suitable access for disabled patients. If anyone experiences any difficulty please let us know.

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Accessible Information for Patients

We want to get better at communicating with our patients. We want to make sure you can read and understand the information we send you.

If you find it hard to read our letters or if you need someone to support you at appointments, please let us know.

  • We want to know if you need information in braille, large print or easy read.
  • We want to know if you need a British Sign Language interpreter or advocate.
  • We want to know if you need interpretation and translation service.
  • We want to know if we can support you to lip-read or use a hearing aid or communication tool.

Please tell the receptionist if you need information in a different format or communication support.

Loop System

We have a loop induction system at Reception to assist the hearing impaired. For more information on the loop hearing system visit Hearing Link website.

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Blind/Partially Sighted

If you or your family members are blind or partially sighted we can give you a CD or large print of our Practice leaflet upon request. Please ask our staff for further information.

For more advice and support for blind people please visit the following websites:

Guide Dogs

Guide dogs are welcome at the Practice but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs.

 

Please visit the guide dog website for further information.

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